Medical Team Management (MTM) as a Risk Management Tool
Did you know that by some estimates, 95% of malpractice cases result from human error or negligence? Furthermore, 42% of malpractice cases can also be traced back to a “Failure to Communicate.” On the human side these are personal tragedies for everyone involved and on the business side, maybe the difference between profit and bankruptcy.
The “art” and “science” of how to avoid these problems can be found in the discipline of Medical Team Management (MTM). MTM has its roots in aviation safety and can be traced back to Human Factors Engineering found in Industrial Engineering (sometimes known as Management Engineering). Some of the MTM success factors include:
- Creating standards of care,
- Instilling a command authority,
- Improving medical team communication,
- Optimizing workload performance,
- Ensuring the availability of resources, and
- Reinforcing situation awareness.
- Training and Facilitation
- The Seven Attributes of Excellent Management
- Storms of Chaos and Strategy
- The Drivers of Change
- Systems Thinking/Engineering
- Change Management