E2 WBSPodcast – System Approach to Change, Part 2 – 20171122
Welcome to the second episode of the WBSPodcast.com brought to you from beautiful Franklin Tennessee.
This episode is sponsored by Westbrook Stevens, LLC – At Westbrook Stevens we are here to help you with all things change and continuous improvement.
During this Episode, Craig walks us through Part 2 of his presentation, “A Systems Approach to Change Management and Its Relationship to Operational Excellence,” in healthcare and other service organizations for a sustainable quality and productivity improvement program. Craig presented it at the 1st Industry Symposium – Accelerating Operational Excellence sponsored by the University of Tennessee’s Tickle College of Engineering, Center for Advance Systems Research and Education on October 6th, 2017.
Find the Slides to Episode 2 of the WBSPodcast.com below: