Maximizing our Competitiveness by Creating an Excellent Organizational Culture
What does high turnover, high stress, internal social cliques and infighting, shrinkage and dishonest transitions, falling revenue, and poor customer service all have in common? These are all some of the symptoms of a broken organizational culture. Now the bigger question is, how can we build an excellent organizational culture that will act as a catalyst to attract and keep the best employees, serve our customers well, make us more competitive, and improve our revenues? This is what we will be talking about on the 16th of July at the Bellevue Harpeth Chamber of Commerce. During our conversation with Craig A. Stevens, President of Westbrook Stevens, we will brainstorm on how we might start building that excellent culture. Together we will talk about the “Westbrook Stevens Seven Attributes of Excellent Management” and discover some simple steps we can take to start creating and then sustaining an excellent culture that leads to a competitive advantage. For more information go to http://www.e-wbs.com/building-an-excellent-organizational-culture/. For a free eBook on the Seven Attributes of Excellent Management go to http://www.e-wbs.com/home/reviews/.
Craig A. Stevens PMP, MBB, is a Management and Industrial/Systems Engineering Consultant with over 30 years of experience. He is the president of Westbrook Stevens, LLC; an Author; a Visual Artist; and was the Manager for the Process Improvement Program for HCA Physician Services, where he developed the Process Improvement/Lean Six Sigma program for about 800 practices. As a consultant, he supported over 100 organizations in 25 states including (US DOD, US DOE, NASA, Lockheed Martin, Westinghouse, DuPont, etc.). For more detailed information related to Craig go to http://www.e-wbs.com/team/craig-a-stevens and you can contact Craig at (615) 414-7736 or CraigAStevens@WestbrookStevens.com.